{"id":5510,"date":"2020-03-05T08:00:53","date_gmt":"2020-03-05T13:00:53","guid":{"rendered":"https:\/\/braindevs.net\/blog\/blog\/?p=5510"},"modified":"2020-03-04T08:58:29","modified_gmt":"2020-03-04T13:58:29","slug":"cold-calling-and-bad-pizza","status":"publish","type":"post","link":"https:\/\/www.braindevs.net\/blog\/cold-calling-and-bad-pizza\/","title":{"rendered":"Cold Calling and Bad Pizza"},"content":{"rendered":"<p>When I was in grad school, a well-known professor announced that &#8212; given everything we know about the effects of stress &#8212; it is <strong>professional malpractice<\/strong> to &#8220;cold call&#8221; on students. (To &#8220;cold call&#8221; means to call on a student who hasn&#8217;t raised her hand.)<\/p>\n<p><a href=\"https:\/\/braindevs.net\/blog\/\/wp-content\/uploads\/2020\/03\/AdobeStock_74126683_Credit.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignright size-medium wp-image-5511\" src=\"https:\/\/braindevs.net\/blog\/\/wp-content\/uploads\/2020\/03\/AdobeStock_74126683_Credit-300x207.jpg\" alt=\"\" width=\"300\" height=\"207\" srcset=\"https:\/\/www.braindevs.net\/blog\/wp-content\/uploads\/2020\/03\/AdobeStock_74126683_Credit-300x207.jpg 300w, https:\/\/www.braindevs.net\/blog\/wp-content\/uploads\/2020\/03\/AdobeStock_74126683_Credit-768x530.jpg 768w, https:\/\/www.braindevs.net\/blog\/wp-content\/uploads\/2020\/03\/AdobeStock_74126683_Credit.jpg 793w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\n<p>Imagine the cascade of bad results.<\/p>\n<p>When cold-called, the student feels stress. Cortisol levels go up. Excess cortisol interferes with learning. In fact, long-term excess cortisol\u00a0<em>damages the hippocampus<\/em>. (You can check out this <a href=\"https:\/\/braindevs.net\/blog\/\/video-stress-and-memory\/\" target=\"_blank\" rel=\"noopener\">video here<\/a>.)<\/p>\n<p>My professor&#8217;s claim struck me as shocking, because Doug Lemov argues so strongly for cold calling in his much admired\u00a0<em>Teach Like a Champion:<\/em><\/p>\n<blockquote><p>&#8220;If I was working with a group of teachers and had to help them make the greatest possible improvements in the rigor, ratio, and level of expectations in their classroom with one technique, the technique I&#8217;d choose might well be <strong>cold call<\/strong>.&#8221;<\/p><\/blockquote>\n<p>That is: if we want students themselves to be doing cognitive work &#8212; a.k.a. &#8220;active learning&#8221; &#8212; Lemov thinks cold calling is the way to go. It serves four key functions:<\/p>\n<p style=\"padding-left: 30px;\"><em>First<\/em>, it lets the teacher check students&#8217; understanding,<\/p>\n<p style=\"padding-left: 30px;\"><em>Second<\/em>, it creates a culture of &#8220;engaged accountability,&#8221;<\/p>\n<p style=\"padding-left: 30px;\"><em>Third<\/em>, it helps the teacher speed up or slow down the pace, and<\/p>\n<p style=\"padding-left: 30px;\"><em>Fourth<\/em>, it supplements other teaching strategies, like &#8220;turn and talk.&#8221;<\/p>\n<p>Little wonder Lemov champions it so heartily.<\/p>\n<h2>Breaking the Tie?<\/h2>\n<p>We&#8217;ve got an expert in the neurobiology of stress saying cold calling is professional <em>mal<\/em>practice. We&#8217;ve got an expert in classroom teaching saying that cold calling is profession\u00a0<em>best\u00a0<\/em>practice.<\/p>\n<p>How to we decide?<\/p>\n<p>On this blog, we try always to find relevant research. In this case, the <a href=\"http:\/\/ecommons.med.harvard.edu\/ec_res\/nt\/B5F7F484-6BCB-4DC3-8B5A-76AB2D53FB4B\/Cold-calling.pdf\" target=\"_blank\" rel=\"noopener\">best study<\/a> I can find was undertaken by Dallimore, Hertenstein, and Platt.<\/p>\n<p>Team Dallimore &#8212; aware of both sides of this debate &#8212; looked at 16 sections of a college accounting course, including well over 600 students.<\/p>\n<p>They kept track of the professors&#8217; discussion techniques: in particular, did they cold call or not?<\/p>\n<p>And, they followed a number of variables: in particular, how much did students\u00a0<em>voluntarily<\/em> participate? And, how <strong>comfortable<\/strong> were the students in class discussion? (In other words: what happened to those cortisol levels my professor worried about?)<\/p>\n<p>If the answers to those questions show a clear pattern, that might help us decide to follow my prof&#8217;s guidance, or Lemov&#8217;s.<\/p>\n<h2>The Envelope Please<\/h2>\n<p>In brief: cold calling produced good thinking results, and lowered (apparent) stress levels.<\/p>\n<p>That is: in classes with infrequent cold calling, students&#8217; <em>voluntary<\/em> participation remained the same throughout the term. In classes with high cold calling, their <em>voluntary<\/em> participation rose from 68% to 86%.<\/p>\n<p>Dallimore&#8217;s team saw the same results with the\u00a0<em>number<\/em> of questions students volunteered to answer. That number remained flat in the low cold calling classes, and rose in the high cold calling classes.<\/p>\n<p>And, how about stress?<\/p>\n<p>When asked to report their <em>comfort level<\/em> with class discussion, that level <em>remained constant<\/em> in low cold calling sections. Comfort levels <em>rose<\/em> in high cold calling sections.<\/p>\n<p>So: when teachers cold called, their students <em>voluntarily participated more<\/em>, and they <em>felt more comfortable<\/em> in class.<\/p>\n<h2>Always with the Limitations<\/h2>\n<p>Dallimore&#8217;s study &#8212; combined with Lemov&#8217;s insight, guidance, and wisdom &#8212; suggests that cold calling really can benefit students.<\/p>\n<p>However, any good teaching technique can be used badly. If it&#8217;s possible to make a bad pizza, it&#8217;s possible to make a bad version of any great thing.<\/p>\n<p>So, if we&#8217;ve got students who have experienced ongoing trauma, we should make reasonable accommodations. If a student has an IEP that warns against cold calling, we should &#8212; of course! &#8212; heed that warning.<\/p>\n<p>Also, I should acknowledge the limitations of this research. The study I&#8217;ve described was published in 2012, and it&#8217;s the most recent one I have located. Simply put: we don&#8217;t have much research on the topic.<\/p>\n<p>And: research done with accounting students &#8212; most of whom are college sophomores &#8212; might not apply to your students.<\/p>\n<p>Of course, Lemov works mostly with K-12 students, especially those who attend schools that have relatively high poverty rates. In other words: Dallimore&#8217;s research + Lemov&#8217;s research shows a wide range of effectiveness for this technique.<\/p>\n<p>In sum: I&#8217;m sure teachers can use cold calling techniques badly &#8212; resulting in raised stress and reduced learning. But, done well, this technique offers real benefits.<\/p>\n<p>If we create a respectful, supportive, and challenging classroom climate &#8212; including cold call &#8212; students can learn splendidly. <a href=\"https:\/\/www.youtube.com\/watch?v=PARfIwF215k\" target=\"_blank\" rel=\"noopener\">This video<\/a> shows the technique in action.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Teachers get contradictory advice about &#8220;cold calling.&#8221; Well designed research might offer us clear guidance.<\/p>\n","protected":false},"author":18,"featured_media":5511,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[6],"tags":[15],"class_list":["post-5510","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-lb-blog","tag-classroom-advice"],"_links":{"self":[{"href":"https:\/\/www.braindevs.net\/blog\/wp-json\/wp\/v2\/posts\/5510","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.braindevs.net\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.braindevs.net\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.braindevs.net\/blog\/wp-json\/wp\/v2\/users\/18"}],"replies":[{"embeddable":true,"href":"https:\/\/www.braindevs.net\/blog\/wp-json\/wp\/v2\/comments?post=5510"}],"version-history":[{"count":4,"href":"https:\/\/www.braindevs.net\/blog\/wp-json\/wp\/v2\/posts\/5510\/revisions"}],"predecessor-version":[{"id":5515,"href":"https:\/\/www.braindevs.net\/blog\/wp-json\/wp\/v2\/posts\/5510\/revisions\/5515"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.braindevs.net\/blog\/wp-json\/wp\/v2\/media\/5511"}],"wp:attachment":[{"href":"https:\/\/www.braindevs.net\/blog\/wp-json\/wp\/v2\/media?parent=5510"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.braindevs.net\/blog\/wp-json\/wp\/v2\/categories?post=5510"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.braindevs.net\/blog\/wp-json\/wp\/v2\/tags?post=5510"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}